Version 2026-08-03-v1
Legal Center
Last updated: 3 August 2026
This page is the public index for HisaBooks legal, privacy, security, billing, and operational policy documents. It helps customers, app-store reviewers, and support teams find the current policy set from one stable location.
1. Current policy documents
| Area | Document | Version |
|---|---|---|
| Legal center | Legal Center | 2026-08-03-v1 |
| Terms | Terms of Service | 2026-08-03-v1 |
| Terms | Acceptable Use | 2026-08-03-v1 |
| Terms | Subscription, cancellation, refunds | 2026-08-03-v1 |
| Privacy and data | Privacy Policy | 2026-08-03-v1 |
| Privacy and data | Cookies and local storage | 2026-08-16-v2 |
| Privacy and data | Data Processing Addendum | 2026-08-03-v1 |
| Privacy and data | Subprocessor register | 2026-08-03-v1 |
| Privacy and data | Data and account requests | Current |
| Privacy and data | Account and data deletion | 2026-07-28-v1 |
| Security | Security overview | 2026-08-03-v1 |
| Security | Responsible disclosure | 2026-07-27-v1 |
| Security | Service status and incidents | 2026-07-28-v1 |
| Operational policies | Support and service levels | 2026-07-28-v2 |
| Operational policies | Country availability | 2026-07-28-v2 |
| Operational policies | Third-party notices | 2026-08-11-v1 |
2. Privacy and data requests
Use the Privacy Policy, Cookie and Local Storage Notice, Data Processing Addendum, and Subprocessor Register to understand how HisaBooks handles service data, Customer-controlled workspace data, providers, storage, mobile/desktop app behavior, and international processing.
Use the Data and Account Requests page or Account and Data Deletion page for access, correction, export, individual user deletion, and company workspace closure requests.
3. Billing, trials, and cancellation
Paid web subscriptions and trials are governed by the checkout summary, the Terms of Service, and the Subscription, Cancellation, and Refund Policy. Mobile apps do not sell subscriptions or in-app purchases.
4. Security and reporting
The Security Overview explains current platform controls and customer responsibilities. Vulnerabilities should be reported under the Responsible Disclosure Policy; automated status and incident communication expectations are described on the Service Status page.
AARK NETWORK PTE. LTD. also publishes security.txt for standard vulnerability-reporting discovery.
5. Contacts
Legal and support: support@hisabooks.com
Privacy contact: support@hisabooks.com
Registered office: 22 Sin Ming Ln, #06-76 Midview City, Singapore 573969
For legal notices, include your company code if applicable, the policy or invoice reference, your relationship to the customer company, and enough detail for AARK NETWORK PTE. LTD. to route the request.